Thank you for choosing Creatyvot for your IT service needs. We strive to provide top-notch services to our clients. In the event that you are not satisfied with our services, please review our refund policy outlined below.
1. Refund Eligibility:
- Refunds will only be considered within 30 days of the service purchase date.
- To be eligible for a refund, the client must provide a detailed explanation of the issues or concerns that led to the request.
2. Non-Refundable Services:
- Certain services, such as consulting and custom development, may be non-refundable due to the nature of the work involved. The client will be informed of the non-refundable status before purchasing such services.
3. Payment Gateway:
- Creatyvot utilizes a secure and reputable payment gateway for all transactions.
- Payments are processed in real-time, and clients will receive an electronic confirmation upon successful completion of the payment.
4. Refund Process:
- Clients seeking a refund must contact Creatyvot’s customer support at [email@example.com] within the eligible refund period.
- The request will be reviewed, and the client will be notified of the decision within 4 business days.
- If approved, the refund will be processed through the original payment method.
5. Denied Refunds:
- Refund requests may be denied if the client fails to provide necessary information or if the issues raised are found to be beyond the scope of our services.
6. Contact Information:
7. Changes to the Refund Policy:
- Creatyvot reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately and communicated to clients.
By using our services, you agree to abide by the terms and conditions outlined in this refund policy.
Thank you for choosing Creatyvot for your IT service needs.